Refund policy

For Kayas Cookies, we regret to inform you that returns and exchanges are not accepted. However, should you have any questions or concerns about your order, please don't hesitate to reach out to us at Customer@shopkayas.com.

Damages and issues
At Kayas Cookies, we take immense pride in crafting our delectable treats. Kindly inspect your order upon receipt, and if you find any item to be defective, damaged, or if there's an error in your received items, promptly contact us at Customer@shopkayas.com. Your satisfaction is of utmost importance, and we will thoroughly assess the issue to ensure we make it right.
Feel free to get in touch with any additional questions or concerns at Customer@shopkayas.com. Thank you for choosing Kayas Cookies – where every bite is a delight!